Effective Date: January 2026
Introduction
Elevation Craft values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit inquiries, or engage with our products and services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Identity Information: Name, company name, or similar identifiers
- Contact Information: Email address, phone number, mailing or delivery address
- Transaction Information: Order details, payment-related records, and purchase history
- Project Information: Design requests, specifications, measurements, and customization details
- Marketing Preferences: Your preferences for receiving marketing communications
Technical and Usage Information
When you interact with our website, we may automatically collect certain technical data, including:
- IP address
- Browser type and version
- Device information and operating system
- Pages visited, time spent, and interaction behavior
Non-Personal Information
We may also collect aggregated or anonymized data that does not identify you personally and is used for analytical and operational purposes.
How We Collect Information
We collect information through the following methods:
- Direct interactions when you fill out forms, request quotes, place orders, or contact us
- Automated technologies such as cookies, server logs, and analytics tools
- Third-party sources including service providers, payment processors, or publicly available information
How We Use Your Information
We use your information only where permitted by law and primarily for the following purposes:
- To respond to inquiries and provide quotes or design services
- To process orders, payments, and deliveries
- To provide customer service and after-sales support
- To improve our website, products, and services
- To communicate updates, promotions, or service-related information where permitted
- To comply with legal, regulatory, or contractual obligations
Sharing of Information
Elevation Craft does not sell your personal information. We may share your information only when necessary and limited to:
- Service providers who assist with website operations, IT services, logistics, or payment processing
- Professional advisors such as legal, accounting, or insurance partners
- Regulatory or legal authorities when required by law
All third parties are required to respect the confidentiality and security of your information.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance functionality and user experience.
Cookies may be used to:
- Enable essential site functions
- Analyze website traffic and performance
- Remember user preferences
You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or disclosure.
Security measures may include access controls, encrypted communications, and regular system monitoring. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location and applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information, subject to legal or contractual limitations
- Object to or restrict certain data processing activities
To exercise your rights, please contact us using the information provided below.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or operational requirements.
Third-Party Links
Our website may contain links to third-party websites or services. Elevation Craft is not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies separately.
International Data Transfers
If you access our website from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate. We take appropriate steps to ensure adequate protection of personal data in accordance with applicable laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the revised policy.
Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Elevation Craft
Email: Info@elevcraft.com
Phone: +1 (949) 603-5866
